Orders can be placed by emailing email@example.com or by calling
(Online ordering is coming soon!)
Unless otherwise requested, stock items will ship within 1-day of order receipt, Monday through Thursday. If the item is not in stock, lead time is 5-10 business days. You will be notified of product availability and options if there is an issue.
Yes, which is why we have shipping restrictions. Unless other arrangements are made, we will only allow product to be in transit for 2 days (max). We will ship product for overnight delivery on Thursdays. If 2-day shipping is requested, product will not ship until Monday.
We can process orders for same-day shipment (Monday-Thursday) until 3:00 pm PST. If you have an immediate need, please call us at (509) 919-3714.
2-3 weeks, depending on the nature of the product and order requirements. Expedite orders are available. Please contact us for more information.
This is not a routine process. Contact us if you have an expedite need.
Our standard fill volume is 20mL. Products with a deep fills (i.e. – 25mL) indicate so in the product information. If you have other requirements, please contact us directly.
The average batch is ~1600 plates.
Sterility, pH, gel height, gel firmness, appearance, and growth promotion testing is typically conducted on each batch of media manufactured. Organisms utilized have been selected to be compliant with the M22-A3 standard from CLSI, pharmacopoeia, and/or client needs.
Yes, our minimum order quantity for stock items is 10 plates (or 1 pack). For custom items, this quantity may increase and will be included on the quote.
All CoA are available for download under “Documents” on our website. The batch number is required to search for CoA. You can also email a request for batch specific CoA to firstname.lastname@example.org.
Yes, please contact us directly for more information.
Nothing – they are common measurements for the same plate. One measurement is taken at the base (90mm) and one measurement is taken at the lid (100mm).